Privacy Policy

Last Updated: December 19, 2025

1. Introduction

Welcome to Starvlo LLC ("Starvlo," "we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered lead capture and sales automation platform, including our Instagram auto DM and auto comment features.

By using Starvlo, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

Name and email address
Account credentials
Payment information (processed securely through Stripe and Paystack)
Business information and preferences
Communication preferences

2.2 Social Media Information

When you connect your Instagram account to use our automation features, we collect:

Instagram username and profile information
Access tokens for API integration
Instagram posts, comments, and direct messages (only as necessary to provide automation services)
Follower interactions and engagement data

2.3 Automatically Collected Information

We automatically collect certain information when you use our platform:

Device information (browser type, operating system)
IP address and location data
Usage data and analytics
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our services
To process your transactions and manage your account
To enable Instagram auto DM and auto comment automation features
To send automated messages and responses on your behalf
To analyze and improve our platform performance
To communicate with you about updates, features, and support
To detect, prevent, and address technical issues or fraud
To comply with legal obligations

4. Instagram Integration and Data Usage

Our Instagram automation features require access to your Instagram account. Here's how we handle this data:

We use Instagram's official Graph API and comply with Meta's Platform Terms
We only access data necessary to provide automation services (DMs, comments, posts)
Your Instagram credentials are never stored on our servers
Access tokens are encrypted and securely stored
You can revoke access at any time through your Instagram settings or our platform
We do not sell or share your Instagram data with third parties for marketing purposes

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: We share data with trusted third-party service providers (e.g., Stripe, Paystack, Meta/Facebook) who assist in operating our platform
Legal Requirements: We may disclose information if required by law or to protect our rights
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
With Your Consent: We may share information with your explicit consent

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security audits and monitoring
Compliance with industry-standard security practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Data Portability: Request a copy of your data in a portable format
Opt-Out: Opt-out of marketing communications
Revoke Consent: Disconnect your Instagram account at any time

To exercise these rights, please contact us at privacy@starvlo.com or through your account settings.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our services.

10. Third-Party Services

Our platform integrates with third-party services, including:

Instagram/Meta Platform
Stripe (payment processing)
Paystack (payment processing)
Google services (authentication, calendar)

These third-party services have their own privacy policies. We encourage you to review them:

Meta Privacy Policy: https://www.facebook.com/privacy/policy
Google Privacy Policy: https://policies.google.com/privacy
Stripe Privacy Policy: https://stripe.com/privacy
Paystack Privacy Policy: https://paystack.com/privacy

10.1 Google OAuth and API Usage

When you sign in with Google or connect Google services, we use Google OAuth 2.0 for authentication. We may request access to:

Your basic profile information (name, email address, profile picture)
Google Calendar (if you choose to integrate calendar features)

We only request the minimum permissions necessary to provide the features you've chosen to use. You can revoke our access to your Google account at any time through your Google Account settings at https://myaccount.google.com/permissions.

Starvlo's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Company: Starvlo LLC
Email: privacy@starvlo.com
Email: support@starvlo.com
Website: https://starvlo.com
App: https://app.starvlo.com

15. Compliance with Meta Platform Terms

Our Instagram integration complies with Meta's Platform Terms and Policies. We:

Only use Instagram data to provide services you've requested
Do not use Instagram data for advertising or marketing without your consent
Comply with Instagram's rate limits and usage guidelines
Respect user privacy and data protection requirements